Privacy policy
Last updated: July 24, 2026 Currency: USD Regions covered: United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, Portugal
At Gnarape, operated by GNARAPE FURNITURE GROUP, we respect your privacy and are committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information we may collect, how we use and share it, how long we retain it, the measures used to protect it, and the choices or rights available to you.
This policy applies to information collected through gnarape.com, including purchases, account activity, contact forms, newsletter subscriptions, customer-support communications, and other interactions with our website.
1. Information We May Collect
Depending on how you interact with Gnarape, we may collect:
Information You Provide Full name Email address Telephone number Billing address Shipping address Order and product information Account details, where customer accounts are available Messages submitted through contact forms or customer support Return, refund, cancellation, or delivery-related information Reviews, photographs, videos, or other content you submit Newsletter and marketing preferences Payment Information
Payment details are processed through the payment providers available during checkout.
Gnarape may receive limited transaction information, such as:
Payment status Transaction reference Payment method type Billing confirmation Fraud-screening results
When payments are handled by an external payment provider, Gnarape does not claim to independently store complete card numbers or card security codes.
Information Collected Automatically
When you visit the website, we or our service providers may automatically collect:
IP address Browser type Device type Operating system Referring website Pages viewed Time spent on the website Cart and checkout activity Approximate location based on IP address Cookie identifiers Website interaction and performance data 2. How We Collect Information
We may collect information when you:
Visit or browse gnarape.com Add a Night Light to your cart Place or attempt to place an order Create or use a customer account Complete a payment Contact customer support Submit a return, refund, cancellation, or delivery request Subscribe to marketing communications Submit a product review or other website content Interact with cookies, analytics tools, or website features
We may also receive relevant information from payment processors, shipping carriers, ecommerce platforms, fraud-prevention providers, and other service providers used to operate the website.
3. How We Use Personal Information
We may use personal information to:
Process and manage orders Confirm and verify payments Prepare products for shipment Provide tracking and delivery updates Communicate about an order Respond to product or support questions Process returns, refunds, cancellations, and replacements Review damaged, incorrect, incomplete, or missing-item claims Maintain customer accounts Detect and prevent fraud or unauthorized activity Protect the security of the website Improve website performance and customer experience Analyze traffic and purchasing activity Maintain business, accounting, and transaction records Send marketing communications when permitted Comply with legal, tax, regulatory, and contractual obligations Establish, exercise, or defend legal claims
We do not intend to use personal information for purposes that are materially unrelated to the reason it was collected without providing appropriate notice where required.
4. Legal Bases for Processing
Where applicable law requires a legal basis, we may process personal information because:
It is necessary to complete or manage a purchase It is necessary to provide requested customer support We have a legitimate business interest in operating and securing the website We must comply with a legal obligation You have provided consent It is necessary to establish, exercise, or defend legal rights
Where processing relies on consent, you may withdraw that consent, subject to applicable law. Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.
5. How We May Share Information
We may share personal information with service providers when necessary to operate Gnarape and fulfill customer orders.
These providers may include:
Payment processors and payment gateways Banks and card networks Shipping carriers and logistics providers Ecommerce and website-platform providers Website hosting and cloud-storage providers Email and customer-support services Analytics and website-performance providers Fraud-prevention and security providers Marketing and advertising providers, where used Professional advisers, such as legal or accounting providers Government agencies or competent authorities where legally required
Service providers receive only the information reasonably necessary to perform their services and are subject to their own legal and contractual obligations.
We may also disclose information when reasonably necessary to:
Comply with a valid legal request Prevent fraud or security threats Protect customers, Gnarape, or third parties Enforce our website policies Investigate unlawful or abusive conduct Complete a merger, restructuring, sale, or transfer of business assets
We do not sell customer contact information in exchange for money.
6. Payment and Transaction Security
Payments are processed through the payment services available during checkout.
Customers should enter payment details only through the official gnarape.com checkout process. Do not send full card numbers, passwords, or security codes through email, social media, or contact forms.
Payment providers may process personal information according to their own privacy policies and security procedures.
7. Cookies and Similar Technologies
Gnarape may use cookies, pixels, local storage, log files, and similar technologies to:
Keep the website functioning Remember customer preferences Maintain shopping-cart contents Support checkout and account features Improve website security Analyze traffic and performance Understand how visitors use the website Measure marketing effectiveness where applicable Display relevant advertising where permitted
Cookies may be placed by Gnarape or by third-party service providers.
You may be able to manage cookies through your browser settings or any cookie-preference tools available on the website. Blocking certain cookies may affect cart, checkout, account, or other website functions.
8. Marketing Communications
When you subscribe or when otherwise permitted by law, Gnarape may send:
Product announcements New Night Light collection updates Promotional offers Home-decor inspiration Website and brand news
You can unsubscribe by:
Selecting the unsubscribe option in a marketing email Contacting us at contact@gnarape.com
Unsubscribing from marketing does not stop necessary transactional communications, such as:
Order confirmations Payment notifications Shipping and delivery updates Return or refund messages Customer-support responses Account or security notices 9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete orders Provide customer support Process returns, refunds, and cancellations Maintain transaction and accounting records Resolve disputes Prevent fraud Protect website security Comply with tax, legal, and regulatory obligations Enforce our agreements and policies
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
When information is no longer reasonably required, we may delete, anonymize, or securely restrict access to it.
10. Information Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from:
Unauthorized access Loss Misuse Alteration Inappropriate disclosure Destruction
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for protecting their account passwords and should contact us promptly if they suspect unauthorized account or payment activity.
11. International Data Processing
Gnarape is operated in the United States, but customers and service providers may be located in other countries.
Personal information may therefore be processed, transferred, or stored outside your state, province, or country of residence.
Where required, we seek to use appropriate safeguards for international data processing. Privacy and data-protection laws may differ between countries.
12. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to personal information held about you Request correction of inaccurate information Request deletion of eligible personal information Request restriction of certain processing Object to certain uses of personal information Withdraw consent where processing is based on consent Request a portable copy of eligible information Opt out of certain marketing communications Ask for information about how personal data is used or shared Submit a complaint to an appropriate data-protection authority
These rights may be subject to legal exceptions. For example, we may need to retain certain transaction information for tax, fraud-prevention, accounting, dispute, or legal purposes.
To submit a request, contact us using the information at the end of this policy. We may request reasonable information to verify your identity before completing the request.
Authorized agents submitting a request for another person may be required to provide proof of authorization.
13. Children’s Privacy
Gnarape is not intended to collect personal information directly from children who are not legally able to make online purchases.
If you believe a child has provided personal information without appropriate consent, contact us so we can review and address the matter.
We may delete information when we determine that it was collected from a child in violation of applicable law.
14. Third-Party Websites and Services
The website may contain links to external websites, payment services, social platforms, or other third-party services.
Gnarape does not control the privacy practices, security, availability, or content of independent third parties.
This Privacy Policy applies only to Gnarape. Customers should review the privacy policies of third-party services before providing information to them.
15. Reviews and Submitted Content
Customers may be able to submit reviews, photographs, videos, comments, or other content.
Content submitted for public display may be visible to other visitors. Customers should not include sensitive personal information in a public review.
The use of customer-submitted content is also governed by our Terms of Service.
16. Fraud Prevention and Legal Compliance
We may use and share relevant information to:
Verify transactions Detect suspicious orders Prevent unauthorized payments Investigate return or refund abuse Respond to chargebacks Protect customers and website systems Comply with applicable law Respond to valid requests from competent authorities
Such reviews may involve order, payment, device, communication, shipping, and delivery information.
17. Changes to This Privacy Policy
We may update this Privacy Policy when our website, products, technologies, service providers, business practices, or legal obligations change.
The revised version will be published on this page with an updated “Last Updated” date.
Where required, we may provide additional notice of material changes.
18. Contact Us
For questions about this Privacy Policy or to submit a privacy-related request, contact:
Business: GNARAPE FURNITURE GROUP Brand: Gnarape Website: gnarape.com
Business Address: 2204 W Northern Lights Blvd Anchorage, AK 99517 United States
Phone: +1 (719) 671-3359 Email: contact@gnarape.com